Dental Receptionist / Front Desk needed in our dental office

We are currently seeking a friendly and organized individual to join our front office team. You will be the first point of contact for our patients and play a key role in ensuring smooth operations within the practice.

Responsibilities:

• Greet and check in patients, ensuring a positive first impression
• Verify patient insurance coverage and benefits, ensuring accuracy of patient information
• Assist patients in understanding their insurance coverage, treatment options, and any out-of-pocket costs
• Schedule patient appointments
• Answer phone calls and respond to patient inquiries regarding insurance, scheduling, and general information
• Maintain and update patient records and insurance information in the system
• Assist with coordination of care and referrals as necessary
• Ensure a clean and organized front office environment

Qualifications:

• Previous experience in a dental office, with a focus on insurance verification, preferred
• Strong communication skills, with the ability to explain insurance details to patients clearly
• Familiarity with dental insurance plans and benefits
• Ability to multitask and stay organized in a fast-paced office
• Proficiency with Dentrix
• Exceptional customer service skills and a friendly, professional demeanor
• Bilingual (English/Spanish) is a plus but not required

Benefits:

• Competitive salary based on experience
• Dental benefits
• 401K
• Paid time off (PTO) and holiday pay
• Opportunities for professional development and training
• Supportive, team-oriented work environment

How to Apply:
Please submit your resume and a brief cover letter. We look forward to welcoming you to our team!